Just Say “Yes”
For two days during an amazing, random getaway to the ultra-luxurious Grand Del Mar Resort in Del Mar, California, not a single “No” was uttered to us. Top-notch customer service with a smile.
Q: “Can we surf in the less kelpy water?”
A: “Yes.”
Q: “Can we have late checkout?”
A: “Yes.”
Q: “Can we go in the pool even though it might be after hours?”
A: “Yes.”
Q: “Can we have a ride in a golf cart?”
A: “Yes – in our LUXURY golf cart.”
Q: “Can I have your crank-powered keychain light?”
A: (as he hands it over) “I’m not supposed to but I can’t stop you from taking it.”
Plus, even without asking we were so graciously given free champagne (just because they overheard us making fun of the name), free wine (because the first glass was sooooo divine) and free MAGICAL truffle oil fries.
Cue the heavenly music.
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